Streamline Government correspondence confidently with MINCOR: Correspondence & Workflow Management Software
At Bay Technologies, we know managing government workflows and correspondence can be complex. Agencies need transparency, accountability, and efficiency—but evolving processes often present challenges.
That's why we created MINCOR, a secure, end-to-end digital correspondence and workflow management software system designed specifically for government departments, ministers, and executives.
The trusted solution for Government Agencies
MINCOR simplifies correspondence & workflow management, ensuring every task is tracked, actioned, and completed in line with your policy requirements. Built from our deep understanding of government operations, MINCOR is secure, scalable, and tailored to provide clear oversight and user-specific views, helping your agency work smarter and more efficiently.
Smarter Government correspondence, made simple
Correspondence & workflow software that enhances transparency, streamlines workflows, and eliminates paper-based inefficiencies—securely.
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Replace cumbersome paper processes with digital workflows, clearly tracking every task and action, ensuring nothing gets lost or overlooked.
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Streamline compliance with automated processes designed to manage Right to Information requests, reducing response times and administrative efforts seamlessly.
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Strengthen communication and collaboration across departments and ministerial offices through secure, integrated systems tailored to your agency's specific needs.
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Ensure tasks are completed promptly and efficiently with automated workflows, proactive escalations, and clear accountability, minimizing delays and reducing risk.
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Securely store and manage all agency documents centrally, fully aligned with your Electronic Document and Records Management System (EDRMS) strategy, simplifying compliance and safeguarding data integrity.
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Flexibly adapt to changing operational demands, scaling effortlessly while maintaining productivity and efficiency through intuitive, customisable workload management features.
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Quickly locate essential documents and information with advanced search functionalities, saving time and enhancing operational effectiveness.
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Streamline communications internally and externally, promoting clearer, more effective interactions, boosting stakeholder satisfaction, and driving superior service delivery.
Built for Government. Evolving for Government
Our correspondence & workflow management software continually evolves based on feedback directly from government users, ensuring alignment with policy changes and operational needs. Our commitment always remains:
Clear Oversight: Key information is instantly visible, with detailed insights available when needed.
Flexible Structure Support: Easily adapts to any department-minister configuration.
Compliance and Integrity: Maintains document authenticity, enforces management controls, and ensures governance throughout.
MINCOR Features
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Campaign and Correspondence Management
· Efficiently manage and bulk-process correspondence using intuitive, configurable mail-merge templates for personalised responses.
· Seamlessly handle solicited, unsolicited, information-only, and internal division responses.
· Supports diverse correspondence including ministerial letters, briefs, parliamentary documents, and complaints.
· Automate correspondence creation from webforms and emails, streamlining intake.
· Easily track and associate correspondence with relevant entities or individuals.
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Advanced Workflow Configuration
· Customise workflows with over 100 configurable options tailored to departmental needs.
· Integrate Service Level Agreements (SLAs) for clear performance tracking.
· Employ comprehensive quality-tracking to ensure accountability.
· Facilitate automated workflow escalation and proactive management of tasks.
· Flexibly adapt workflows for departmental or ministerial processes.
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Enhanced Document and Template Management
· Streamline document creation using templates with dynamic MINCOR word properties.
· Easily attach documents using drag-and-drop functionality.
· Maintain document integrity through built-in version controls.
· Convert finalised documents automatically to secure PDF formats.
· Utilise comprehensive document permissions and access controls based on roles.
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Extendable Modules for Tailored Functionality
· Flexible modules include Organisational Entity for multi-department use.
· Document Management Interface integrates seamlessly with EDRMS platforms.
· Webform & Email Integration automates data intake processes.
· Electronic Endorsements enable fully digital approval workflows.
· The publications module automates and simplifies report and document compilation.
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Comprehensive Tracking and Reporting
· Proactively track due dates with automated escalation.
· Secure, detailed audit logs for compliance and transparency.
· Automated overdue reminders and customisable notifications.
· Powerful search tools for retrieving correspondence efficiently.
· User-friendly dashboards provide clear visibility into performance.
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Robust Security and Compliance
· Granular security management with sensitive rights classification.
· Define user clearances and item-specific access classifications.
· Detailed, auditable action logs maintain security transparency.
· Enhanced data protection for sensitive ministerial and departmental documents.
· Comprehensive compliance with governmental record-keeping standards.
Get more with Mincor Modules
Explore MINCOR Modules: Tailored Solutions for Government Efficiency
MINCOR provides a robust set of modules specifically designed to enhance and streamline the diverse needs of Government Agencies.
Each module extends MINCOR’s robust core functionalities, delivering tailored solutions to streamline processes, improve responsiveness, and ensure regulatory compliance challenges within ministerial and departmental processes.
