Connecting the dots: MINCOR Connect

Simplifying Seamless Collaboration Across Government Agencies/Departments

If you’ve ever worked in or around a Minister’s office, you’ll know that keeping correspondence moving between departments is anything but simple. Emails. Spreadsheets. Shared drives. Follow-ups. More follow-ups.

In government, coordination matters—but the systems meant to support it often fall short.

At Bay Technologies, we’ve spent years working with public sector teams across Australia. And the message has been clear: the tools we rely on to manage ministerial and executive workflows aren’t keeping pace with the pressures of modern government.

That’s where MINCOR Connect comes in - a modular extension of our core MINCOR platform designed to help departments and Ministerial offices work together more easily, securely, and transparently.

What we’re hearing from government teams

As we’ve worked side by side with departments, a familiar set of challenges keeps coming up. If any of this sound familiar, you're not alone:

1. Communication is still fragmented

Despite best efforts, critical correspondence still gets passed around in emails and spreadsheets. Context gets lost. Tasks get duplicated. And too often, people work from different versions of the same document.

2. Decision-making gets delayed

Disconnected systems mean Ministers and senior executives don’t always get the right information at the right time. There’s no clear view of where a briefing or response is up to—and no easy way to escalate when needed.

3. Security is hard to guarantee

When documents travel across departments, it’s difficult to maintain version control, manage access, or track changes. That’s a real risk—especially with sensitive or high-profile issues.

4. Oversight is limited

When multiple agencies are involved in a single issue, visibility becomes a real challenge. Ministers often rely on verbal updates or manual reports to stay across moving pieces.

5. Every team does things differently

Without a shared, structured way of working, departments often reinvent the wheel. That means inconsistent quality, inefficient handovers, and more time spent coordinating than delivering.

What MINCOR Connect offers

We designed MINCOR Connect to bring structure and simplicity to these everyday challenges.

It offers:

• A secure, shared workflow that connects departments and Ministers on a single platform.

• Real-time dashboards showing where things are up to, who’s responsible, and what’s next.

• Audit-ready tracking that captures every action, update, and decision along the way.

• The flexibility to work with your existing processes—while helping to bring consistency across agencies.

Two ways to connect

MINCOR Connect can be deployed in two ways:

The Hub Think of it as a smart bridge—linking separate MINCOR systems across departments and Ministerial offices. Everyone keeps their own environment, but they stay in sync.

The Split System This is a simplified version of MINCOR, tailored for Ministerial offices or external teams. It lets users draft, approve, and track correspondence without the full complexity—while staying connected to the main system.

More than an add-on—it's a step forward

MINCOR Connect isn’t just a tech upgrade. It’s a practical step toward a more responsive, connected public service.

It helps agencies:

• Coordinate better

• Make faster, more confident decisions

• Protect sensitive information

• Improve transparency and accountability

• Align with digital government priorities

In other words, it helps government work the way people expect it to.

Let’s build a more connected government—one workflow at a time. Want to see how MINCOR Connect could work for your agency? We’d love to talk.

#GovTech #DigitalGovernment #WorkflowAutomation #CorrespondenceManagement #PublicSectorInnovation