Bay Technologies provides professional services to assist customers in any one of the following areas:
m Configuration and implementation of our products and solutions.
m Best practice consulting in areas of Corporate Governance to achieve maximum user adoption and outcomes within the organisation.
m Customisation services, where significant development is required, using our highly modifiable product platforms.
m Software support services to manage the ongoing maintenance and changes in our products and solutions.
Product Implementation Services
Bay provides all the services you need to get our products up and running and delivering business outcomes rapidly including:
m Business consulting that helps you assess the best way to use our products in solving your business problem.
m Project management services.
m Product configuration and installation services to ensure the system is configured and installed to meet your specific requirements.
m Training services (Train the Trainer).
Best Practice and Adoption Services
Bay's COoperative products can be used to improve best practices in an organisation, and indeed, shape new organisational behaviour if required.
Bay's practice consultants can assist customers with subject matter expertise and methods for enabling change in the organisation through the use of our COoperative products.
Customisation Services
Where the customer has a need to specifically tailor a solution for the business but wants to start with Bay's Highly Modifiable Product base, Bay provides the full range of customisation services including:
m User requirements and analysis.
m Project Management.
m Product customisation (development).
m Product release and implementation.
Software Support
Bay provides extensive and innovative software support for all our products and systems. Please refer to Support.