Incident 4.0 - Incident Management
Incident 4.0 is the only Cooperative product specifically
dedicated to your Department's management of issues and incidents. Use it out of
the box or as an enhanced platform for customising to your agency's requirements.
Incident 4.0 is the ideal platform for managing isses
and incident related to:
Occupational Health and Safety Incidents
Non-compliance incidents
Business impairment and improvement
Any business issue that needs to be registered, evaluated and then allocated for
managed remedial action throughout your organisation
The application of the Incident 4.0 system in your organisation dramatically reduces
the risk and cost of critical issues within your organisation going un-noticed or
un-actioned until it too late to avoid the downstream consequences.
Incident 4.0 builds on a heritage of Bay's Corporate Governance
products with enhanced performance and scalability, and now incorporates Divisional
response for more complex organisational structures. Expanded and personalised views
further improve information visibility across the organisation. Incident 4.0 is
only one product within Bay's family of item tracking and management products.
Incident 4.0 Overview
The Incident 4.0 product is an enterprise application and implements the most common
business processes dealing with high level incident management within an organisation.
The sophisticated and flexible nature of the system means that it can be utlised
for managing those critical elements of:
Health and safety issues
Ongoing compliance issues
Rectification and/or remedial issues
Audit issues
Key organisational actions
Incident 4.0 provides the full end-to-end delivery of
high-level organisational workflow and ensures that issues do not fall between the
cracks.
Features
Incident 4.0's extensive functionality is aimed at simplicity, visibility, and providing
a system that delivers full guidance and accountability across all users.
The following features support this:
Allocations & notifications using e-mail.
Document attachment and storage.
Automatic reminders and escalation.
Colour prioritisation of overdue items.
Role based security.
Integrated with Microsoft® infrastructure and Microsoft Office® applications
Integrates with email and directory services.
Highly configurable for templates, actions, drop down lists, messages.
Extensive areas for commentary at all user levels.
Background
Bay Technologies is a product company specialising in Cooperative products that
are highly modifiable
Bay has addressed the item tracking and management needs of organisations for over
6 years including:
Australian Taxation Office.
Department of Public Works.
Department of Transport and Regional Affairs.
Natural Resources and Mines - Qld.
Department of Agriculture Forestry & Fisheries.
WorkCover (NSW).
Department of Housing (Qld).
Disabilities Services Queensland.
Department of Communities.
Department of Aboriginal & Torres Strait Islander Policy (Qld).
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