Bay Technologies Pty Ltd.
Standard Terms and Conditions
1 Definitions
Within these Standard Terms and Conditions the following words shall have the following
meanings:
'Client' shall mean the individual or company to whom Bay sells or agrees to sell
Product under these terms and conditions.
'Bay' shall mean Bay Technologies Pty Ltd A.C.N. 073 362 982. A.B.N. 60073362982
'Product' shall mean the Hardware, Software, Services and Training provided or to
be provided by Bay under this Agreement.
'Hardware' shall mean all hardware components inclusive of related documentation
supplied or to be supplied by Bay.
'Software' shall mean all application software inclusive of related documentation
supplied or to be supplied by Bay.
'Services' shall mean Professional Services which includes consulting, design, integration,
project management, implementation, non software related documentation or records
and support provided or to be supplied by Bay.
'Training' shall mean Training provided or to be provide by Bay to the Client.
The headings to the clauses within this Agreement are for ease of reference only
and shall not affect the interpretation or construction of this agreement.
2 Payments and Charges
2.1 Verification of Hours Worked - Time and Materials Contracts
Where practicable, Bay's staff providing Services are required to log hours worked
and activities performed into Bay's Time Sheet Recording System. If required, a
copy of the log can be periodically supplied to the client for authorisation. Signature
of the log by a client's authorised representative signifies:
a) that the client is satisfied with the Services provided during the period covered
by the time sheet; and
b) authorisation for Bay to invoice for those Services.
2.2 Payment Terms
Payment of the applicable charges is due fourteen (14) days from the date of invoice.
Services will be invoiced fortnightly in arrears, unless otherwise agreed. Hardware,
Software and Training will be invoiced on delivery to the Client, unless otherwise
agreed.
2.3 Firm Price Duration
Charges for Services provided on a time and materials basis are firm for the fixed
charge term agreed in the relevant contract or, if no fixed charge term is agreed,
for a period of thirty (30) days from the date of quotation.
2.4 Additional Services
If Services are provided at the client's request but such services are outside the
scope of any relevant fixed price or time and materials contract, those Services
will be charged at Bay's then prevailing rates as specified in Bay's Fee Schedule.
2.5 Taxes
Unless otherwise agreed in writing, prices are exclusive of, and the client is responsible
for and shall pay all customs and import duties, sales tax, stamp duties, use tax,
value added tax, consumption tax, goods and services tax (GST), and life levies
or taxes at their assessed value. It is the client's responsibility to obtain exemption
from duty or tax. Sales tax, if applicable, will be charged unless the client provides
documentation enabling Bay to legally not charge.
2.6 Quotation Validity
Quotations for Product are valid for a period of thirty (30) days from the quotation
date, errors and omissions excepted, unless otherwise stated on the quote. At the
end of this period, prices may be adjusted by Bay in accordance with Bay's then
prevailing rates as specified in Bay's Fee Schedule.
2.7 Product Orders
Orders will only be processed when received with a valid purchase order. Goods ordered
in error will be subject to any supplier costs and penalties plus Bay's administration
costs.
3 Warranty
3.1 General
The stated warranties are contingent upon proper use of the Product and maintenance
by the client of a safe and suitable environment for the Product.
3.2 Hardware and Software Warranty
Hardware and Software sold by Bay are subject to the terms of the relevant manufacturer's
warranty including Year 2000 readiness/compliance.
3.3 Services Warranty
Bay warrants that Services will be performed in a good and workmanlike manner. If
Bay accepts that a Service was not so performed then Bay will:
a) not charge for the activities performed to an unreasonable standard at the client's
discretion; and
b) ensure that an alternative Bay's consultant to perform the contracted Services.
3.4 Fitness for Purpose
Products are not intended for the production of software and/or used for the direct
control of nuclear facilities, air traffic, mass transit or life support applications.
Bay requires additional contractual safeguards, which will be negotiated on a case
by case basis for such applications. All other warranties expressed or implied are
hereby excluded.
4 Software
4.1 Ownership
Unless otherwise agreed in writing, if Bay or its agents develop product, then copyright
and title in such developed product is vested in Bay.
If such Software is developed by Bay on a time and materials or fixed price basis
to suit the client's specific requirements, then the client has the right to make
unlimited use of such Software within the client's organisation but may not provide
it to, or make it available for access by, third parties.
4.2 Licence
All Software is sold subject to the terms and conditions of the relevant software
licence. In the event of any conflict between these Terms and Conditions and the
terms of any Software Licence, the terms of the Software Licence shall prevail.
It is the sole responsibility of the Client to comply with the terms and conditions
of the Software Licence.
5 Assignment of Work
Bay are entitled to sub-contract under this Agreement. The Client may not sub-contract
without the prior written agreement of Bay.
6 Delivery and Acceptance
Delivery dates agreed between the Client and Bay are estimates only and are not
contractually binding. Delivery shall be deemed to have taken place upon the arrival
of the Products at the Client's premises.
The Client shall inspect any Products on delivery and shall notify Bay in writing
of any defects or failure to comply with description within three days of delivery.
Failure to provide such a written communication shall imply that the Client has
accepted the Products.
7 Title
The Products shall remain the sole property of Bay until the Client has made the
agreed payment on the goods and there are no sums from the Client to Bay under any
other contract.
Until such payment, the Client shall hold the Products solely as bailee for Bay,
in a fiduciary capacity and in a way which clearly identifies them as property of
Bay.
Until the Products pass to the Client from Bay, the Client must produce the Products
on request. Failure to do so entitles Bay to enter the Client's premises and repossess
the Products.
The Client shall insure and keep insured all Bay property (the products) to their
full price and against all risks until title passes from Bay to the Client.
8 Expenses
The Client shall reimburse Bay for any reasonable expenses incurred whilst supplying
the Products.
9 Bay's Property
Documents, schematics, maintenance materials, tools, hardware, Site Management Guides,
test equipment, diagnostic hardware and Software and associated media which are
to be used by Bay's personnel at the client site and which have not been expressly
sold or licensed to the client shall remain the exclusive property of Bay and shall
be for the sole use of Bay.
10 Provision of On-Site Services
With respect to the provision by Bay of on-site Services (being those services that
Bay provides at the client's site), the client will:
a) provide at no charge to Bay a reasonable secure work space with adequate heat
and light, suitable lockable storage facilities, access to a local telephone, operating
supplies and scratch media (including spare tapes and disk packs) as required and
a current backup copy of the operating system and other applicable programs, documentation
and data, as may be reasonably required for the performance of services; and
b) have a representative present during the provision of Services; and
c) not impose any unreasonable restrictions or impose any liability provisions as
to site access and equipment usage requirements.
Bay may terminate or refuse to provide on-site Services without penalty when, in
the reasonable opinion of Bay, conditions at the service site represent a hazard
to the safety or health of any Bay employee providing Services.
For services provided by Bay to the client via Remote Diagnostic or Dial-in facilities,
the client will
a) allow Bay's personnel full and unrestricted access as may be reasonably required
to all communications facilities, at no charge to Bay; and
b) provide and bear the cost of Bay's specified terminal ports and/or modems, when
required.
11 Termination
If the client:
a) fails to perform its obligation under any contract or agreement; or
b) attempts to assign its rights and obligations under a contract or agreement;
or
c) enters into a composition with its creditors, is declared bankrupt, goes into
liquidation or a receiver or a receiver and manager is appointed in respect of it;
and this continues for a period of fourteen (14) days, Bay will have the right to
immediately suspend or terminate without penalty to Bay any Services to be provided
to the client and all amounts billed to the client shall; immediately become due
and payable.
12 Limitation of Liability
The client's right to recover costs of damages to property caused by Bay fault or
negligence shall be limited to the value of services provided by Bay during the
execution of the relevant contract. Bay will not be liable in any event for any
damages resulting from loss of data, profits, use of products or for any incidental
or consequential damages, even if advised of the possibility of such damage. This
limitation of Bay's liability will apply regardless of the form of action, whether
in contract or tort. Any action against Bay must be brought within twelve (12) months
after the cause of action accrues. This provision is subject to and shall not derogate
from any mandatory legal provisions to the contrary.
13 Governing Law
The application of these Terms and Conditions shall be governed by and construed
in all respects in accordance with the law for the time in force in the State of
Queensland in Australia. Bay shall, however have the right to institute proceedings
in any competent jurisdiction for the recovery of unpaid debts.
14 Services of Notices
The respective addresses for service of notices under these Terms and Conditions
("the notice addresses") shall be the registered offices of Bay and the client or
a substitute address advised in writing to the other party. Notices may be given
by being sent to the notice address by telegram, facsimile, post or delivered by
hand and left at the notice address. Any notice posted shall be deemed to have been
received seven (7) business days after the date of posting and any notice given
in any other manner shall be deemed to have been received at the time when in the
ordinary course it may be expected to have been received.
15 Severance
If any provision of these Terms and Conditions is void or voidable or unenforceable
or illegal but would not be void or voidable or unenforceable or illegal as aforesaid
if it were read down and it is capable of being read down, it shall be read down
accordingly.
If notwithstanding the previous sub-clause, a provision of these Terms and Conditions
is still void or voidable or unenforceable or illegal:-
a) if the provision would be void or voidable or unenforceable or illegal as aforesaid
if a word or words (as the case may be) were omitted, that word or those words are
hereby severed; and
b) in any other case, the whole provision is hereby severed,
and the remaining Terms and Conditions have full force and effect.
16 Force Majeure
Bay shall not be responsible for delays or failures in performance resulting from
acts beyond its control. Such acts shall include but not be limited to acts of God,
strikes, lockouts, riots, acts of war, epidemics, government regulations super-imposed
after the acceptance of these Terms and Conditions, fire, communication line failures,
power failures, earthquakes or other disasters.
17 General Provisions
All rights and remedies conferred under a contract for Services of by any other
instrument or law shall be cumulative and may be exercised singularly or concurrently.
Failure by either party to enforce any contract term shall not be deemed a waiver
of future enforcement of that or any other term. The provisions of the contract
are declared to be severable.
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